Updated August 2021
Emotional Support Animals (ESA) are now considered pets, not service animals when flying on U.S. airlines.
That means you will no longer be able to bring your dog in the airline cabin with you; unless it complies with the airline’s pet policy.
There are airlines outside of the U.S. that still allow ESAs in the cabin.
For example, Aeromexico will allow ESAs however, they recently updated their ESA policy and now require a medical certificate from a psychiatrist (not psychologists).
This applies when you fly directly with them, not an affiliate airline such as Delta.
Read the section below on airlines that still accept ESAs.
Jump Ahead To:
WHAT HAS CHANGED
The U.S. Department of Transportation (DOT) announced that it is revising its Air Carrier Access Act (ACAA) regulation on the transportation of service animals by air beginning January 2021.
ESA dogs must comply with the airline’s pet policy.
This means your dogs must fit in a carrier, fit under the seat in front of you, and be under a certain weight.
Only dogs are considered Service Animals (SA) or Psychiatric Service Animal (PSA)
This means airlines are no longer required to allow miniature horses, cats, rabbits, birds, and all other service animals that airlines are currently required to allow.
For a dog to be a SA/PSA it must meet certain criteria.
The criteria DOT (Department of Transportation) requires for service animals is the dog must be trained for certain tasks.
A few examples:
- Search an area/room before the individual enters (for a person with PTSD).
- Assisting an individual during a seizure
- Help individuals who are blind or have low vision.
- Help to pull a wheelchair.
Also, on flights eight hours or longer, you must acknowledge that the service animal
- will not need to relieve himself OR
- can relieve himself without causing sanitary issues; must explain how.
Summary of New Regulations For ESA & Service Animals
| New Definition of Service Animal | A service animal is a DOG regardless of breed or type, that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. |
| Emotional Support Animals (ESA) | ESAs do not perform certain tasks. Airlines are not required to recognize emotional support animals as service animals anymore and may treat them as pets. Check for each airline’s pet policy guidelines. |
| Example of a Psychiatric Service Animal (PSA) | PSAs performs a certain task such as searching a room before the person enters (person with PTSD). |
| Treatment of Psychiatric Service Animals | Psychiatric service animals are treated the same as other service animals that are individually trained to do work or perform a task for the benefit of a qualified individual with a disability. |
| Species | Airlines are permitted to limit service animals to dogs only. |
| Health, Behavior and Training Form | As a condition of transportation, airlines are permitted to require passengers to complete a form acknowledging that the service animal has been trained for certain tasks and meets Department of Transportation (DOT) Service Animal requirements. |
| Relief Confirmation | As a condition of transportation, flights eight hours or longer, airlines are permitted to require passengers to complete a form acknowledging that the service animal (a) will not need to relieve himself OR (b) can relieve himself without causing sanitary issues; must explain how. |
| Number of Service Animals per Passenger | Airlines are permitted to limit the number of service animals traveling with a single passenger with a disability to two service animals. |
| Large Dog Service Animals | Airlines are permitted to require a service animal to fit on their handler’s lap or within its handler’s foot space on the aircraft. |
| Control of Service Animals | Airlines are permitted to require a service animal to be harnessed, leashed, or otherwise tethered in areas of the airport that they own, lease, or control, and on the aircraft. |
| Service Animal Breed or Type | Airlines are prohibited from refusing to transport a service animal based solely on breed or generalized physical type, as distinct from an individualized assessment of the animal’s behavior and health. |
| Check-In Requirements | Airlines are not permitted to require a passenger with a disability to physically check-in at the airport, rather than using the online check-in process, on the basis that the individual is traveling with a service animal. Airlines may require a passenger with a disability seeking to travel with a service animal to provide the service animal form(s) at the passenger’s departure gate on the date of travel. |
| Advance Notice Requirements | Airlines may require individuals traveling with a service animal to provide all forms up to 48 hours in advance of the date of travel if the passenger’s reservation was made prior to that time. |
For more information on the new regulations from the Department of Transportation, view their document “Traveling by Air with Service Animals”.
Page 18 and page 20 are the service animal transportation forms.
Mexican airlines that allow ESAs
Many Mexican airlines still allow ESAs to travel in the airline’s cabin with their owner.
VivaAerobús – Within Mexico and from Mexico to Miami. ESA info
Volaris – ESAs can travel at no cost on flights within Mexico and from/to Central America only. ESA link
Aeroméxico – accepts emotional-support dogs onboard their flights, They have recently updated their ESA policy and now require a medical certificate from a psychiatrist (not psychologists). ESA link
What you need to know about flying with your dog or cat in to Mexico
Whether you are able to fly with your dog as a pet or an ESA (on a Mexican airline) learn the facts about traveling to Mexico with a dog or cat.
As always… Safe Travels!
You may also like…
What you need to know about Flying WITHIN Mexico with your pet
Analysis on just how pet friendly some Airbnbs really are! Review on 10 Pet Friendly Airbnbs in Mexico
Mexico City – 5 Pet-Friendly places to visit in CDMX
Thinking of moving to Mexico? Check out the new 2021 Immigration Guide from Mexperience.
Hi Deborah, I need to travel to Mexico but I need to take with me my ESA, a bunny. I get really anxious without her so I would not mind paying an extra ticket for her. However, I heard that Mexico does not allow rabbits from the US. If this is the case, I cannot travel to Mexico. Do you know what the rules are? Thanks a lot!
Hola Camelia! Hum… this is an interesting question! Mexico only recognizes dogs and cats as “pets”. However, I would not give up. I see on the USDA website (link below) that Mexico has a process for chinchillas and ferrets to enter the country. Perhaps you could use the same process for your bunny. https://www.aphis.usda.gov/aphis/pet-travel/by-country/pettravel-mexico Email the Mexican consulate in your state and ask if your bunny could use the same import process as chinchillas and ferrets. Here is a link to all the Mexican consulates in the United States. https://travel.state.gov/content/travel/en/consularnotification/ConsularNotificationandAccess/Mexico.html Please keep us posted on the success of bringing your… Read more »
thank you very much, Feborah, for the tips. I will follow them up and let you know how I solve this bump in our road to Mexico. She must come with us, so we need to find a way (or a new country :o)
I have a large dog, she is well behaved. I travelled with her to China about 3 years ago as my ESA. Do you know of any airline that would still allow me to get back from China to Canada?
I am pretty stressed about going back without her…
Any help or advices?
Thank you
Hi Chris… I just did a quick Google search and it looks like China Air still allows ESAs. Good news!
Here is the link.
https://www.china-airlines.com/us/en/fly/prepare-for-the-fly/special-assistance/
Give them a call.
I wish you the best of luck on your journey to China. =8-)
do you know any pet transportation services? I am traveling from SLC, UTAH to MX City and want to bring my poodle with me.
Hi Nicole! Great question. We have never used a pet transport company. However, I am familiar with this one by LAX airport. It is called Pacific Pet Transport. Here is their website: https://www.pacpet.com/. Maybe they can help you get your poodle from SLC to CDMX. Best of luck and safe travels!
I have always traveled with a well behaved dog. It angers me that I can’t keep doing this.
I sympathize with you. I wish that DOT would have limited ESAs to dogs and cats only. Just like Mexico only considers pets as a dog or a cat when flying in the cabin. Maybe DOT will reconsider if enough people ask them to reconsider. One can hope. =8-)